PENGARUH INOVASI PRODUK, PERCEIVED QUALITY, CITRA MEREK DAN INTENSI MEMBELI PRODUK KERAJINAN ENNI DESIGN BORDIR DI BUKITTINGGI

Mona Suyetno(1), Muhammad Nazif(2),


(1) 
(2) Institut Teknologi dan Bisnis H. Agus Salim Bukittinggi
Corresponding Author

Abstract


The purpose of this research is to know the effect of Product Innovation, Perceived Quality, Brand Image and Intention of Buying Enni Design Embroidery Craft Products in Bukittinggi. The object of research is the Customer of Enni Design Embroidery Product Crafts in Bukittinggi. The population in this study Customers of Enni Design Embroidery Craft Products in Bukittinggi with a sample of 95 respondents using the Hair, Black, Babin and Anderson (2010) methods. This research method is quantitative by using a questionnaire and then processed using SmartPLS. From the results of research conducted known product innovation, has a positive and significant effect on brand image, Brand Image has a positive and significant effect on Perceived Quality, Brand Image has a positive and significant effect on the intention to buy Products and Perceived Quality has a positive influence and significant to the intention to buy the product.
Keywords: brand image and intention, perceived quality, product innovation

 

Tujuan dilakukan penelitian ini adalah untuk mengetahui Pengaruh Inovasi Produk, Perceived Quality,  Citra Merek Dan Intensi Membeli Produk Kerajinan Enni Design Bordir Di Bukittinggi. Yang menjadi objek penelitian adalah Pelanggan Produk Kerajinan Enni Design Bordir Di Bukittinggi. Populasi dalam penelitian ini Pelanggan Produk Kerajinan Enni Design Bordir Di Bukittinggi dengan sampel 95 responden dengan metode Hair,  Black,  Babin  dan  Anderson  (2010). Metode penelitian ini adalah kuantitaif dengan menggunakan kuisioner kemudian diolah dengan menggunakan SmartPLS. Dari Hasil penelitian yang dilakukan diketahui inovasi produk , mempunyai pengaruh berpengaruh positif dan signifikan terhadap citra merek,  Citra Merek  mempunyai pengaruh berpengaruh positif dan signifikan terhadap Perceived Quality, Citra Merek  mempunyai pengaruh berpengaruh positif dan signifikan terhadap intensi membeli Produk dan Perceived Quality mempunyai pengaruh berpengaruh positif dan signifikan terhadap intensi membeli Produk.

 Kata Kunci : Inovasi Produk, Perceived Quality,  Citra Merek Dan Intensi


References


Aaker, D. (1996). Building Strong Brands. New York: The Free Press.

Arslan, M and R. (2014). Impact of brand image and service quality on consumer purchase intention: A study of retail store in Pakistan. Research on Humanities and Social Sciences, Vol 4 (22).

Ballester, E and J (2005). Does brand trust matter to brand equity, Vol. 14 (3).

Chi, Dr. H., Dr. H and Y. (2009). The impact of brand awareness on consumer purchase intention : The mediating effect of perceived quality and brand loyalty, Vol. 4 (1).

Chin, W W. (1998). The partial least square approach to structural equation modeling. lawrence erlbaum associates, publisher. University of Husto.

Ghozali, Imam (2013). Aplikasi analisis multivariate dengan Program IBM SPSS 21 Update PLS Regresi. Semarang: Badan Penerbit Universitas Diponegoro.

Gilaninia, S, H G, A M and M. Ri (2012). The differential roles of brand credibility and brand prestige in the customers' purchase intention. Vol. (2).

Grunert, K G, L B and K B (2004). Consumer perception of meat quality and implications for product development in the meat sector—A Review.Meat Science, Vol. (66).

Hair, J F, M S, C M. R and J A. M. (2011). An assessment of the use of partial least squares structural equation modeling in marketing research. methodological paper. J. of the acad. Mark. Sci. DOI 10

Hoeffler, S and K. (2002). Building brand equity through corporate societal marketing.Vol.(21)

Hsieh, M H, S and P. (2004). Product corporate and country image dimensions and purchase behavior. Vol (32)

Stephen L. Sondoh., M, N, I and A. (2007). The effect of brand image on overall satisfaction and loyalty intention in the context of color cosmetic. Vol. (12)

Khan, M.M and R R (2015). Measuring the impact of brand positioning on consumer purchase intention across different products. Vol (9)

Khan, N, S, H and T. (2015). Causal relationships among dimensions of consumer based brand equity and purchase intention: fashion industry. Vol. (10)

Kotler, P dan K. (2009). Manajemen pemasaran. Edisi Ketiga Belas Jilid 1.

Kotler, P dan K. (2007). Manajemen pemasaran. Edisi 12. Jilid 1.

Lin, N and B. (2007). The effect of brand image and product knowledge on purchase intention moderated by price discount.

Macdonald, E and B. (2000). Brand awareness effects on consumer decision making for a common, repeat purchase product: a replication. Vol (48).

Madahi, A dan I. (2012). “The effect of external factors on purchase intention amongst young generation in malaysia”. Vol (5)

Malik, M., M, H and U, N, M & S (2013). Importance of brand awareness and brand loyalty in assessing purchase intentions of consumer. Vol. (4).

Pouromid, B dan S. (2012). The evaluation of the factors affects on the brand equity of pars khazar household appliances based on the vision of female consumers.

Rizqia, C and H. (2015). The effect of electronic word of mouth on customer purchase intention, Vol (3)

Rodoula, T. (2005). Perceived quality levels and their relation to involvement, satisfaction, and purchase intentions. Vol. (16)

Saleem, A, A, M, M and N. (2015). Product perceived quality and purchase intention with consumer satisfaction. Vol. (15)

Sekaran, U. (2006). Research Methods For Business. Buku 1, Edisi (4)

Severi, E and K. (2013). The mediating effect of brand association, brand loyalty, brand image and perceived quality on brand equity. Vol. (9)

Srivastava, R., Land H. K. (2001). The resource based view and marketing: The role of market based assets in gaining competitive advantage. Vol. (27)

Tsiotsou, R (2006). The role of perceived product quality and overall satisfaction on purchase intentions. Vol (30)

Umar, H. (1998). Metodelogi penelitian untuk skripsi dan tesis bisnis, Edisi Kedua.

Wang, Y and C. (2014). The relationship between brand image and purchase intention: evidence from award winning mutual funds. Vol. (8)

Wijaya ,I. (2013). The influence of brand image, brand personality and brand awareness on consumer purchase intention of apple smartphone. Vol. (1)

Wu, S and L. (2014). The influence of perceived innovation and brand awareness on purchase intention of innovation product — an example of iPhone. Vol. (11)

Wu, P., G and C. (2011). The effect of store image and service quality on brand image and purchase intention for private label brands. Vol. (19)

Yaseen, N., M, A and A. (2011). Impact of brand awareness, perceived quality and customer loyalty on brand profitability and purchase intention: a resellers’ view. Vol. (3)


Full Text: PDF INDONESIA

Article Metrics

Abstract View : 151 times
PDF INDONESIA Download : 52 times

DOI: 10.47896/mb.v3i1.506

Refbacks

  • There are currently no refbacks.